Privacy Policy
How we collect, use, and protect your information
Last updated: December 2024Overview
At Crafties, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
Personal Information
We may collect the following personal information when you:
- Register for an account: Name, email address, username, password
- Complete your profile: Bio, location, website, social media handles
- Upload artwork: Images, artwork descriptions, titles, pricing information
- Contact us: Name, email, subject, message content
- Apply for artist verification: Portfolio links, artist information
Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and general location information
- Browser type and version
- Device information and operating system
- Pages visited and time spent on our site
- Referring website information
- Date and time of visits
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your login information
- Understand how you use our website
- Improve our services and user experience
- Provide personalized content
How We Use Your Information
We use the information we collect for the following purposes:
Service Operation
- Create and manage your account
- Display your galleries and artwork
- Process your transactions
- Provide customer support
Communication
- Send account notifications
- Respond to your inquiries
- Send service announcements
- Newsletter (with consent)
Improvement
- Analyze website usage
- Improve our services
- Develop new features
- Fix technical issues
Security
- Detect and prevent fraud
- Protect against abuse
- Ensure platform security
- Comply with legal obligations
Your Rights and Choices
You have the following rights regarding your personal information:
Access
You can access and review your personal information through your account settings.
Update
You can update or correct your personal information at any time in your profile.
Delete
You can delete your account and associated data through your account settings.
Export
You can request a copy of your personal data by contacting us.
Communication Preferences
You can control communication preferences in your account settings:
- Email notifications about your account
- Marketing communications
- Newsletter subscriptions
Data Security
We implement appropriate security measures to protect your personal information:
Encryption
Data is encrypted in transit and at rest
Access Control
Limited access to authorized personnel only
Secure Infrastructure
Hosted on secure, monitored servers
Children's Privacy
Crafties is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new policy on this page
- Updating the "Last updated" date
- Sending you an email notification for significant changes
We encourage you to review this Privacy Policy periodically to stay informed about how we're protecting your information.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Use our contact form with "Privacy" as the subject
Response Time
We typically respond within 24-48 hours
Have Questions About Your Privacy?
Our team is here to help you understand how we protect your information.
Contact Us View FAQs