Frequently Asked Questions
Find answers to common questions about using Crafties
Getting Started
Click the "Join Now" button in the top navigation, fill out the registration form, and verify your email address. You can immediately start exploring galleries, and if you're an artist, you can create your own galleries and upload artwork.
Regular users can browse galleries, like artworks, follow artists, and comment on pieces. Artist accounts can additionally create galleries, upload artworks, sell their pieces in the marketplace, and apply for verified artist status.
First, create an artist account and upload some of your work. Then, go to your profile and click "Become an Artist" to submit an application. Our team reviews applications based on artistic quality, originality, and professional presentation.
Creating & Managing Content
Navigate to "My Galleries" from your profile menu and click "Create Gallery". Choose a title, description, cover image, and settings. You can create multiple galleries to organize your work by theme, medium, or any system you prefer.
We support JPG and PNG formats. Images are automatically optimized for web display while preserving quality. For best results, upload high-resolution images (at least 1200px wide). Maximum file size is 10MB per image.
Yes! You can create multiple galleries and organize your artworks by theme, medium, style, or any way you prefer. This helps visitors discover your work more easily and showcases different aspects of your artistic practice.
Go to "My Artworks" from your profile menu. From there, you can edit artwork details, update images, change pricing, or delete pieces. You can also access these options directly from any artwork page you own.
Marketplace & Selling
When uploading or editing an artwork, check the "Available for Sale" option and set your price. Your artwork will then appear in marketplace searches and show a price badge. Interested buyers can contact you directly through your profile.
Currently, transactions happen directly between artists and buyers. We provide the platform for discovery and initial contact, but payment processing and shipping arrangements are handled independently. We're working on integrated payment solutions for the future.
Crafties is currently free to use for all artists and collectors. We don't charge listing fees, commission on sales, or subscription fees. Our goal is to support the art community by providing an accessible platform for everyone.
Community & Interaction
Visit any artist's profile or gallery and click the "Follow" button. You'll see their latest uploads and gallery updates in your personalized feed (coming soon). You can manage your followed artists from your profile.
Yes, if the artist has enabled comments on their gallery. You can leave thoughtful feedback, ask questions about technique, or simply express appreciation. Please keep comments respectful and constructive.
Use the contact form and select "Report Content" as the subject. Provide details about the content and why you're reporting it. We review all reports promptly and take appropriate action according to our community guidelines.
Technical Support
Check that your image is in JPG or PNG format and under 10MB. Also ensure you have a stable internet connection. If problems persist, try resizing your image or contact our support team.
Go to your profile settings and update your email address. You'll need to verify the new email address before the change takes effect.
Click "Login" and then "Forgot Password" on the login page. Enter your email address and we'll send you a reset link. If you don't receive the email, check your spam folder or contact support.
Still Need Help?
Can't find the answer you're looking for? Our support team is here to help!
User Guide
Comprehensive documentation and tutorials
Coming SoonCommunity Forum
Connect with other artists and users
Coming SoonPopular Help Topics
Creating Your First Gallery
Learn how to set up and organize your artwork portfolio
Uploading High-Quality Images
Best practices for image formats, sizes, and optimization
Selling Your Artwork
How to price, list, and manage your art sales
Account Security
Keeping your account and artwork safe and secure